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Revision as of 09:17, 6 November 2017

Why look up contact data?

When you order an SSL certificate you need to provide contact information. You may do so by specifying them yourself (using contact handles or plain data) - or let us look them up.

How does the contact data lookup work?

When you submit a CreateSSLCert command without providing any contact information (except csrcontact0), we will try to find them among the WHOIS data of the domain for which the certificate is being ordered. Note that this does not work for all domains because sometimes the WHOIS data of a domain does not contain all data required for ordering an SSL certificate.