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| gtld = .ASIA, .BIZ, .COM, .INFO, .MOBI, .NET, .ORG and more - [[#gTLDs|Full list]]
 
| gtld = .ASIA, .BIZ, .COM, .INFO, .MOBI, .NET, .ORG and more - [[#gTLDs|Full list]]
 
| cctld = .CA, .CC, .CH, .CO, .LI, .ME, .NU, .SE, .TV, .US and more - [[#ccTLDs|Full list]]
 
| cctld = .CA, .CC, .CH, .CO, .LI, .ME, .NU, .SE, .TV, .US and more - [[#ccTLDs|Full list]]
−
| downloads = {{Template:Pdf|Backorder_Reference.pdf | Backorder Reference}}<br>
+
| downloads = [https://www.hexonet.net/files/domain-backordering/ Pending Delete Domains Lists]
−
{{Template:Pdf|Backorder_Quickstart.pdf | Backorder Quickstart}}
+
 
| commands = [[API:Backorder_commands|Backorder commands]]<br>[[API:Backorder_commands|Domain Backorder Commands]]
 
| commands = [[API:Backorder_commands|Backorder commands]]<br>[[API:Backorder_commands|Domain Backorder Commands]]
 
| agreements = TBA
 
| agreements = TBA
 
| others = TBA
 
| others = TBA
 
}}
 
}}
−
<div style="font-size: 160%;">Backorder</div><br/>
+
<div style="font-size: 160%;">Backorders</div><br/>
 
Every day, thousands of valuable domains expire and become available for open registration.  HEXONET's high-performance backordering service can improve your chances of obtaining these expiring domains quickly, easily, and with more success.  HEXONET Backorder service [[#SUPPORTED_TLDs|covers hundreds of different TLDs]], making it a leader in terms of TLD selection anywhere industry-wide. All Backorder API commands and information can be found here.
 
Every day, thousands of valuable domains expire and become available for open registration.  HEXONET's high-performance backordering service can improve your chances of obtaining these expiring domains quickly, easily, and with more success.  HEXONET Backorder service [[#SUPPORTED_TLDs|covers hundreds of different TLDs]], making it a leader in terms of TLD selection anywhere industry-wide. All Backorder API commands and information can be found here.
  
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__TOC__
 
__TOC__
  
−
==Domain-Backorder Commands==
+
== Target Audience ==
−
The respective API commands to create, manage, and delete backorders through API can be found here:
+
−
*[[API:Backorder_commands|Backorder commands]]
+
  
 +
Domain Backorders can be a great way to get valuable domains at very affordable prices. The service is particularly recommended for:
 +
* '''Domain investors''' looking for great generic names to add to their portfolio.
 +
* '''SEO experts'''. Many previously registered domains have been associated with live websites and would have had incoming links and traffic that can be used to boost the SEO value of other domains with lower ranking.
 +
* '''Brand Protection Professionals''' . Hexonet's Backorder service offers a cost-effective way to register less critical domains containing a customer's brand when they drop. This is a good complement to more proactive (and expensive) domain recovery tools such as UDRP/URS and legal actions or purchase on the secondary market.
  
−
'''Download:''' {{Template:Pdf|Backorder_Reference.pdf | Backorder Reference}} with further information and examples.<br>
 
−
'''Download:''' {{Template:Pdf|Backorder_Quickstart.pdf | Backorder Quickstart}}
 
  
  
−
'''Access:''' Login to the control panel and navigate to Manage Products > Backorder Conduct searches on upcoming expiring domains
+
== How do Backorders work? ==
−
Place and manage backorders.
+
  
−
'''Service Notes:''' If a backorder domain is successfully registered, but MULTIPLE backorders bids are placed on it, the domain automatically goes to auction. Backordering is free, however, three days prior to a backordered domain becoming publicly available, HEXONET requires a deposit equal to the backordering fees. Unsuccessful backordering bids result in the immediate refund of any backordering deposits HEXONET offers no guarantee in successfully acquiring or registering any backordered domain whatsoever.
+
Resellers have access to lists of domains that are about to be released in the following hours, but Backorders for any domain can be submitted at any time. Resellers can place Backorders for currently registered domains in supported TLDs via the web-interface or through the API.  
  
 +
These Backorders remain dormant in the system until the requested domain is scheduled to be deleted by the Registry. Backorders in this condition have the status REQUESTED in the system.
  
−
<ul>
+
Once a release date for the domain has been determined, a '''Finalization Date''' is calculated by the system. This is the deadline until which new orders for the domain are accepted by the system. This is also the deadline to cancel existing Backorders. Reseller can check the Finalization Date of a specific domain by checking the pending delete lists or through the Backorder search function. This information is also provided by the system when querying existing Backorders.
−
<li>Free Access to Expiring Domains
+
−
<li>Free Expiring Domain Search Engine
+
−
<li>Free Backorder Submission
+
−
<li>Free Backorder Management
+
−
<li>Free Backorder Notifications
+
−
<li>Free Support
+
−
<li>Free Web Interface Console
+
−
<li>Free APIs
+
−
<li>Highlights
+
  
−
</ul>
+
3 days before the Finalization Date, the Backorder system will lock the funds necessary to cover the cost of the Backorder in the Reseller's account, according to the listed price for the specific Reseller's tier. Once funds have been secured, the status of the order turns to "ACTIVE".
  
 +
If the Reseller account does not hold enough funds to cover the cost of the Backorder, the system will keep retrying until the Finalization date.
  
 +
Only orders for which we were able to secure funds before the finalization date will be considered valid. Once the finalization date has passed, these orders will have the status "PROCESSING" in the system. The system will only attempt to register domains for which at least one valid order exists. Also, in case our system catches a domain for which multiple valid orders have been received, only those customers with valid orders will be invited to the auction.
  
−
==Domain Backorder FAQ==
+
The lock on the funds in the deposit is released shortly after the Backorders are processed and the system has attempted to register the domain.
  
−
===Placing Backorders===
+
In case the system fails to register the domain, no charges are applied to the Reseller account.
−
'''What are the steps in placing a successful backorder?'''
+
  
−
''Step 1: Search and Freely Submit Backorders''
+
In case of success, the next step will depend on the number of valid orders received for that domain. In case of a single valid order, the system will finalize the charge of the amount that was locked for the Backorder in the Reseller's account. In case of multiple valid orders, a [[#Auctions|private auction]] will take place among the customers that had submitted those orders.
−
* Use the backorder search engine by navigating to MANAGE PRODUCTS > BACKORDER using the Control Panel. 
+
−
* Use keywords, expiry dates, and other parameters to find domains of interest. 
+
−
* Expiring domains with known deletion dates display FINAL BACKORDER DATE, which informs users of the cutoff time for backorder submission.
+
−
* Press the "backorder" button to request a backorder application, which will then have the status of REQUESTED.
+
−
* Please note that backorder applications with the status INCOMPLETE are the result of not having pre-made domain contact handles (contact handles can be created by navigating to MANAGE PRODUCTS >  CONTACT ADMIN)
+
−
+
  
−
''Step 2: Securing Refundable Deposit''
+
The image below shows the possible outcomes of Backorders processing, and the statuses that Backorders have in our system in the various processing phases.
−
* Three days and up-to about 2 hours prior to the deletion time of any domain, HEXONET will try to secure a refundable deposit from an user's account balance.
+
−
* Please ensure account balances have enough funds to secure deposits for all backorders expiring within the three day window, otherwise, some or all backorder applications will not be processed.
+
−
* Refundable deposits are displayed in the upper right corner as "Reserved Deposits". 
+
−
* When a reserved deposit is secured for a pending backorder, the status of the backorder changes to ACTIVE.
+
−
* Backorder applications that can't secure deposits because of insufficient account funds, remain as either REQUESTED or in INACTIVE status; an email notification will be sent informing those with insufficient funds.
+
  
 +
[[File:Backorder-order-processing.png]]
  
−
''Step 3: Processing Backorder on Deletion Date''
 
−
* On the deletion (FINALIZATION DATE) for a domain, the status of a backorder for the respective domain changes to PROCESSING, meaning attempts to register the domain are in progress.
 
−
* If the registration of the backorder fails, the backorder application status will be set to FAILED; an email notification of the failed attempt will be sent.
 
−
* Reserved deposits for failed backorders are immediately and automatically refunded back to a user's account balance.
 
  
 +
=== Important things to remember ===
  
−
''Step 4: Allocation of Successful Single Backorders''
+
* Backorder applications with incomplete domain contact handles will show  with a status INCOMPLETE (contact handles can be created by navigating to MANAGE PRODUCTS > CONTACT ADMIN). These orders will NOT be processed unless all required information has been provided by the Finalization Date at the latest.
−
* Applies to backorders that have been successfully acquired by HEXONET and ONLY ONE backorder application has been placed with HEXONET for the expiring domain.
+
−
* The reserved deposit for a backorder is then released and used for registering the domain (minimum registration period); an email notification is sent out.
+
−
* The status of the backorder changes to SUCCESSFUL and the domain is allocated to the winning user's account, which then can be fully manage.
+
  
 +
* Please ensure account balances have enough funds to secure deposits for all backorders expiring within the three day window. The status of currently locked deposits is displayed in the upper right corner as "Reserved Deposits". Backorder applications for which a deposit could not be secured due to insufficient funds in the Reseller account will display a REQUESTED or INACTIVE status. An email notification will be sent informing Resellers with insufficient funds. These orders will NOT be processed unless a deposit can be secured by the Finalization Date at the latest.
  
−
''Step 5: Allocation of Successful Backorders with Multiple Backorder Applications''
+
* Funds locked to cover the deposit for a Backorder are not available to cover the cost of other operations. You should always ensure your account holds enough funds to cover both upcoming Backorders and any other operation, so that new registrations, transfers and renewals do not fail due to lack of funds in your account.
−
* Applies to backorders that have been successfully acquired by HEXONET and MORE THAN ONE backorder application has been placed with HEXONET for the expiring domain.
+
−
* To equitably allocate the acquired domain, HEXONET's auction partner, PremiumSale.com is used to auction off the domain.
+
−
* The status of the backorder application changes to AUCTION-PENDING.
+
−
* An email with auction details is sent out to all HEXONET customers who placed a backorder on the expiring domain.  Customers are responsible for registering with the auction provider before the auction begins.
+
−
* Once registered with the auction provider, various emails from the auctioneer will be sent about the respective domain auction.
+
−
* For the winner of the auction, the backorder application in the HEXONET Control Panel changes status to AUCTION-WON.
+
−
* Once Payment is secured, HEXONET sends the winner the Authorization Code for the domain, which can then be used to transfer the domain to a HEXONET user account or to another registrar.
+
−
* For those who lose the auction, their reserved deposit for the respective backorder is immediately and automatically refunded back into their account balance.
+
  
−
===Auctioning of multiple backordered domains===
 
−
'''Does HEXONET offer private auctions for domains with multiple backorders?'''
 
  
−
HEXONET has specialized in the acquisition and grabbing of expiring domains.  This is why we have a wide variety of TLDs to backorder, as well as, have a high degree of success in acquiring domains. In the case there are multiple backorders for the same domain, an auction with ONLY those who backordered the domain in the first place, otherwise known as a Private Auction, will be used.  Since many backorders end up being single backorders anyways, as well as, the fact that ONLY those who originally placed backorder can be invited to a Private Auction makes it worthwhile to backorder all expiring domains right away. 
 
  
−
'''For domain with multiple backorders that go to auction, how long will it take for the auction to start?'''
+
=== Auctions ===
  
−
Auction start times vary and are dependent on our third party auction provider.  Typically, auctions start within 3 working days after the registration of the domain.  Likewise, after an auction ends, it usually takes about 3 days to finish the after-sales process.  Auction email notifications are sent to all users who placed a backorder on the respective domain.
+
<div class="alerthexonet alerthexonet-error">
 +
=IMPORTANT NOTICE=
 +
Hexonet is in the process of updating how billing for Backorders with multiple valid requests is handled.
  
−
===Backorder prices===
+
For domains with Finalization Date before November 2nd, 2020 that receive multiple valid Backorders and for which an auction is required, the cost of the Backorder fee will be included in the starting bid for the auction.
−
'''Where are HEXONET's domain backorders prices?'''
+
  
−
Searching and submitting backorders are completely free at HEXONET. Three days prior to a domain expiring, a refundable deposit in the amount of the backorder fee is secured just in case the expiring domain is successfully acquired and HEXONET can allocated to a user's account. Backorder fees are available online at HEXONET's homepage in the lower right corner (price list link) or in the Control Panel at "Manage Products > Backorder > Prices".
+
The Auction portal will be under maintenance between November 2nd, 2020 and November 5th, 2020. From November 5th, 2020, all Auctions will have a starting bid of USD 10 as described below. This will no longer include the Backorder fee, which will be charged to the Reseller's deposit, similarly to what currently happens for single Backorders.
 +
</div>
  
  
−
===How successful is HEXONET's Backordering service===
+
In case the Backorder system is successful in registering a domain for which multiple valid orders had been received, an auction will take place on a dedicated auction portal at Premiumsale.com.
−
'''How does HEXONET recognize when a domain is deleting and how successful is HEXONET at acquiring these domains?'''
+
  
−
Many registries publish deletion-pending lists, as well as, make deletion dates available for individual domains (WHOIS).  And though knowledge of deletion times are nice, the value in the HEXONET system is our advanced technology that greatly increases our chances of acquiring these domains in the face of other systems. It's our secret.  
+
The customers who submitted the backorders will receive an email directly from the auction platform inviting them to register an account to participate in the auction. Auctions are private, so only customers who had previously placed a valid Backorder are invited to participate.
  
−
===API support===
+
* '''Starting Bid''': 10.00 USD
−
'''Is it possible to create, manage, and delete backorders through HEXONET's API?'''
+
* '''Bidding''': 5.00 USD increments
 +
* '''Currency''': Only USD at this time
 +
* '''Auction Duration''': 3 Days - If a bid is placed in the last 2 minutes auctions are then extended by 2 more minutes
 +
* '''Proxy Bids''': Supported
  
−
Yes! The respective API commands can be found here ([[API:Backorder_commands|Domain Backorder Commands]]).  The only function not available through the API is the ability to query pending deletions.  This query is massive and is only available via a zipped download on a hourly basis [http://hexonet.net/files/domain-backordering/pending_delete_domain_list.csv.zip here].
 
  
−
===Domains of HEXONET customers===
+
Upon completion of an auction, the winner has 7 days to pay the auction price. The following payment options are available:
−
'''Why don't the deletion-pending lists contain domains owned by HEXONET customers?'''
+
  
−
Some TLDs allow restoration of domains AFTER EXPIRATION.  As a result and to secure the rights of our existing customers (legal obligation), HEXONET domains are not published in our deletion-pending lists or queries.
+
* Paypal
 +
* Wire Transfer
  
−
===Ownership===
 
−
'''Between the time a backordered domain is acquired by HEXONET and the time the domain is paid for and assigned to user account, who is the owner of the domain? '''
 
  
−
Domains are registered to HEXONET GmbH and is reflected in the owner and admin contact during the transition window. HEXONET is operating as a trustee, which is validated by the sales invoice generated for the winning backorder customer. An authorization code provided to the winning backorder customer allows transfer a domain into their name.
+
 
 +
==Domain-Backorder Commands==
 +
The respective API commands to create, manage, and delete backorders through API can be found here:
 +
*[[API:Backorder_commands|Backorder commands]]
 +
 
 +
 
 +
'''Download:''' {{Template:Pdf|Backorder_Reference.pdf | Backorder Reference}} with further information and examples.<br>
 +
'''Download:''' {{Template:Pdf|Backorder_Quickstart.pdf | Backorder Quickstart}}
 +
 
 +
 
 +
'''Access:''' Login to the control panel and navigate to Manage Products > Backorder Conduct searches on upcoming expiring domains
 +
Place and manage backorders.  
  
  
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==Domain Backorder Alerts==
 
==Domain Backorder Alerts==
  
−
'''Never Miss an Opportunity - Be Notified with Domain Backorder Alerts!'''
+
Hexonet offers Resellers the possibility of monitoring the domain deletion lists for specific domains, or for domains containing a specific keyword.
  
−
Simply login to your account through the Control Panel and navigate to "Manage Products > Backorders > Backorder Alerts". Then just add one or more keywords of your choice, select any additional options you like, and enter the email address where the alert should be sent. Then anytime a domain with the entered keyword(s) is about to expire, an email notification will automatically be sent.
+
To create an alert, login to your account through the Control Panel and navigate to "Manage Products > Backorders > Backorder Alerts". Then just add one or more keywords of your choice, select any additional options you like, and enter the email address where the alert should be sent. Anytime a domain matching the monitored keywords is about to drop, an email notification will automatically be sent so that a Backorder can be placed for the domain in question.
  
  
 +
== LITE Backorders ==
  
−
== '''NEW LITEBACKORDERS''' ==
+
Lite Backorders are a cost effective alternative to regular Backorders, allowing Resellers and their customers to catch less important domains at a lower cost. Lite Backorders can be submitted for domains under .COM, .NET, .ORG and .BIZ. They have the following characteristics:
  
−
=== What are Litebackorders? ===
+
* Lite Backorders are processed with a lower priority than regular Backorders.
−
Litebackorders are backorders with the following characteristics
+
* In case one of more Backorders exists for the same domain object of a Lite Backorder, the Backorders will always take precedence.
 +
* In case multiple Backorders are received for the same domain object of one or more Lite Backorders, only the customers that submitted regular Backorders will be invited to the auction.
 +
* In case multiple Lite Backorders are received for the same domain, and the domain has no valid Backorder requests, the domain is assigned to the customer whose Lite Backorder that was received first, based on the creation date associated with the Lite Backorder in the Backorder system.
  
−
* They are less expensive than regular backorders to procure from us
 
−
* They allow resellers to set a different price to that of regular backorders via relations
 
−
* They are FCFS (first come, first serve). Thus there will be no auction, the first person to place a Litebackorder for a domain will have the right to keep it, unless;
 
−
* A regular Backorder takes precedent over a Litebackorder: if there is a Backorder and a Litebackorder for the same domain, if the domain is caught the user that places the regular backorder will keep the domain. There will be no auction between the backorder and litebackorder.
 
  
−
=== What are the relations involved? ===
 
  
−
Litebackorder are possible for those domains that you have litebackorders relations for.
+
==Domain Backorder FAQ==
  
−
Relations are exactly the same of that of regular backorders but instead of using “_BACKORDER_”, “_LITEBACKORDER_” is used.
+
'''Where are HEXONET's domain backorders prices?'''
−
(please refer to the backorder reference - https://wiki.hexonet.net/images/1/11/Backorder_Reference.pdf)
+
  
−
Examples are:
+
Backorder fees are available in the Control Panel under "Manage Products > Backorder > Prices". You can also verify the price to backorder a specific domain by searching for it through the domain search function available on the Hexonet website and control panel, or through the API.
 +
Searching and submitting Backorders is free. Fees are only charged in case of successful registration of the Backorder domain. Backorder fees include the cost for the domain's first year of registration.
  
−
<pre>
 
−
PRICE_CLASS_DOMAIN_TLD_LITEBACKORDER_APPLICATION
 
−
PRICE_CLASS_DOMAIN_TLD_LITEBACKORDER_CURRENCY
 
−
PRICE_CLASS_DOMAIN_TLD_LITEBACKORDER_DEPOSIT
 
−
</pre>
 
  
−
To summarize, LITEBACKORDERS are yet another subclass for domains.
+
'''How does HEXONET recognize when a domain is about to be deleted and how successful is HEXONET at acquiring these domains?'''
 +
 
 +
In a few cases, Registries publish deletion-pending lists or make deletion dates available for individual domains through their WHOIS service. For the majority of extensions, though, Hexonet's long experience and advanced internal tools are key to calculating the likely release time of the domains.
 +
 
 +
Success rate depends on various factors, so an aggregate score is no indication of how good our service would be for the domains each individual customer is going to backorder. We have many happy customers praising our service, and considering we only charge for successful orders the best option for the customer is to test us. In case of popular domains, a smart strategy is always to backorder with multiple providers.
 +
 
 +
 
 +
'''Is it possible to create, manage, and delete backorders through HEXONET's API?'''
 +
 
 +
Yes. Resellers can easily integrate the entire management of Backorders in their system through the Hexonet API. Commands can be found here ([[API:Backorder_commands|Domain Backorder Commands]]). The only function not available through the API is the ability to query pending deletions. This query is massive and is only available via a zipped download on a hourly basis [http://hexonet.net/files/domain-backordering/pending_delete_domain_list.csv.zip here].
 +
 
 +
 
 +
'''Who is the owner of the domain between the time a backordered domain is acquired by HEXONET and the time the domain is paid for and assigned to user account? '''
 +
 
 +
Domains are registered to HEXONET GmbH and is reflected in the owner and admin contact during the transition window. HEXONET is operating as a trustee, which is validated by the sales invoice generated for the winning backorder customer.
  
−
=== What is the command to order Litebackorders? ===
 
  
−
LITEBACKORDERs behave 100% like BACKORDERS when it comes to API. This means that ordering them and also the events and status of each object are the same.
+
'''What is the command to submit a Lite Backorder?'''
  
−
The only change is to replaces CLASS parameter value from BACKORDER to LITEBACKORDER.
+
Besides the limitations described above, LITE BACKORDERs are handled and processed in the same way as regular BACKORDERS.  
  
−
Therefore, to order a litebackorder would look like:
+
The only change required when submitting a Lite Backorder through the API is to replaces the CLASS parameter value from BACKORDER to LITEBACKORDER. Eg.:
  
 
(REQUIRED)
 
(REQUIRED)
Line 187: Line 170:
 
</pre>
 
</pre>
  
−
=== What are post drop litebackorder ("daily deals")? ===
 
−
Litebackorder do differ with regular backorder in one more point: they are possible even after the domain FINALIZATIONDATE has passed.
 
  
−
In this case the domain will be registered using our Backorder engine. A reseller can prepare list of domains and instead of attempting themselves to register these domains after the FINALIZATIONDATE, we will take care of this for them. This is very useful for lower tier domains that are generally ignored by the drop and catch services.
+
'''What are post-drop Lite Backorder ("Daily Deals")?'''
  
−
Furthermore, these domains can be procured at a lower price than regular registrations using litebackorders pricing.
+
It is also possible to use the Lite Backorders service to register recently released .NET and .COM domains at a lower price than regular registrations. This can be very useful for lower tier domains that are generally ignored by dropcatching services.
  
−
However this is limited to .NET and .COM domains. Also, the time window when this can be done is limited from 2PM Eastern Time (6PM UTC), around the time the domains start to drop, until midnight ET (4AM UTC, next date).
+
To take advantage of this opportunity, Resellers can submit Lite Backorders also after the domain's FINALIZATION DATE has passed and until midnight Eastern Time (04:00 UTC on the following day).
  
−
=== How to get a post FINALIZATIONDATE qualifying domains? ===
 
  
−
The list can be checked in our Control Panel or Homepage but the API also provides way to get the list.
+
'''How can I get a list of domains that qualify for post-drop Lite Backorders?'''
  
−
It is the same command used to get dropping lists for backorders but it makes use of the MINFINALIZATIONDATE and MAXFINALIZATIONDATE parameters.
+
The list can be checked in our Control Panel or via the API, using the same command used to get dropping lists for backorders. Qualifying domains will also display the MINFINALIZATIONDATE and MAXFINALIZATIONDATE parameters.
  
 
<pre>
 
<pre>
Line 210: Line 190:
 
Each domain that is returned, can be purchased using the AddDomainApplication command listed above.
 
Each domain that is returned, can be purchased using the AddDomainApplication command listed above.
  
−
Note that Daily deals may not be available right even after the posted FINALIZATIONDATE; however, we will try to grab the domain as soon as it becomes available.
+
Note that Daily deals may not be available right even after the posted FINALIZATIONDATE. Our system will, however, try to grab the domain as soon as it becomes available.
 +
 
  
  
−
== '''SUPPORTED TLDs''' ==
+
==Supported TLDs ==
  
 
Last updated: 23/Oct/2020
 
Last updated: 23/Oct/2020
Line 577: Line 558:
  
  
−
''* Successful backorders completed on a first come, first serve basis only.''
+
''* No auctions. If successful, the domain is assigned to the customer that submitted their backorder first.''
  
 
''** Third Level Domain Backorders are also supported''
 
''** Third Level Domain Backorders are also supported''

Revision as of 16:20, 26 October 2020

Backorders

Every day, thousands of valuable domains expire and become available for open registration. HEXONET's high-performance backordering service can improve your chances of obtaining these expiring domains quickly, easily, and with more success. HEXONET Backorder service covers hundreds of different TLDs, making it a leader in terms of TLD selection anywhere industry-wide. All Backorder API commands and information can be found here.


Backorder
Hexonet.png
Overview
Name Backorder
Acronym None
Available Backorders
gTLD: .ASIA, .BIZ, .COM, .INFO, .MOBI, .NET, .ORG and more - Full list
ccTLD: .CA, .CC, .CH, .CO, .LI, .ME, .NU, .SE, .TV, .US and more - Full list
Document Downloads
Downloads Pending Delete Domains Lists
Commands
Commands Backorder commands
Domain Backorder Commands
Legal Documents
Agreements TBA
Others TBA

Contents


Target Audience

Domain Backorders can be a great way to get valuable domains at very affordable prices. The service is particularly recommended for:

  • Domain investors looking for great generic names to add to their portfolio.
  • SEO experts. Many previously registered domains have been associated with live websites and would have had incoming links and traffic that can be used to boost the SEO value of other domains with lower ranking.
  • Brand Protection Professionals . Hexonet's Backorder service offers a cost-effective way to register less critical domains containing a customer's brand when they drop. This is a good complement to more proactive (and expensive) domain recovery tools such as UDRP/URS and legal actions or purchase on the secondary market.


How do Backorders work?

Resellers have access to lists of domains that are about to be released in the following hours, but Backorders for any domain can be submitted at any time. Resellers can place Backorders for currently registered domains in supported TLDs via the web-interface or through the API.

These Backorders remain dormant in the system until the requested domain is scheduled to be deleted by the Registry. Backorders in this condition have the status REQUESTED in the system.

Once a release date for the domain has been determined, a Finalization Date is calculated by the system. This is the deadline until which new orders for the domain are accepted by the system. This is also the deadline to cancel existing Backorders. Reseller can check the Finalization Date of a specific domain by checking the pending delete lists or through the Backorder search function. This information is also provided by the system when querying existing Backorders.

3 days before the Finalization Date, the Backorder system will lock the funds necessary to cover the cost of the Backorder in the Reseller's account, according to the listed price for the specific Reseller's tier. Once funds have been secured, the status of the order turns to "ACTIVE".

If the Reseller account does not hold enough funds to cover the cost of the Backorder, the system will keep retrying until the Finalization date.

Only orders for which we were able to secure funds before the finalization date will be considered valid. Once the finalization date has passed, these orders will have the status "PROCESSING" in the system. The system will only attempt to register domains for which at least one valid order exists. Also, in case our system catches a domain for which multiple valid orders have been received, only those customers with valid orders will be invited to the auction.

The lock on the funds in the deposit is released shortly after the Backorders are processed and the system has attempted to register the domain.

In case the system fails to register the domain, no charges are applied to the Reseller account.

In case of success, the next step will depend on the number of valid orders received for that domain. In case of a single valid order, the system will finalize the charge of the amount that was locked for the Backorder in the Reseller's account. In case of multiple valid orders, a private auction will take place among the customers that had submitted those orders.

The image below shows the possible outcomes of Backorders processing, and the statuses that Backorders have in our system in the various processing phases.

Backorder-order-processing.png


Important things to remember

  • Backorder applications with incomplete domain contact handles will show with a status INCOMPLETE (contact handles can be created by navigating to MANAGE PRODUCTS > CONTACT ADMIN). These orders will NOT be processed unless all required information has been provided by the Finalization Date at the latest.
  • Please ensure account balances have enough funds to secure deposits for all backorders expiring within the three day window. The status of currently locked deposits is displayed in the upper right corner as "Reserved Deposits". Backorder applications for which a deposit could not be secured due to insufficient funds in the Reseller account will display a REQUESTED or INACTIVE status. An email notification will be sent informing Resellers with insufficient funds. These orders will NOT be processed unless a deposit can be secured by the Finalization Date at the latest.
  • Funds locked to cover the deposit for a Backorder are not available to cover the cost of other operations. You should always ensure your account holds enough funds to cover both upcoming Backorders and any other operation, so that new registrations, transfers and renewals do not fail due to lack of funds in your account.


Auctions

IMPORTANT NOTICE

Hexonet is in the process of updating how billing for Backorders with multiple valid requests is handled.

For domains with Finalization Date before November 2nd, 2020 that receive multiple valid Backorders and for which an auction is required, the cost of the Backorder fee will be included in the starting bid for the auction.

The Auction portal will be under maintenance between November 2nd, 2020 and November 5th, 2020. From November 5th, 2020, all Auctions will have a starting bid of USD 10 as described below. This will no longer include the Backorder fee, which will be charged to the Reseller's deposit, similarly to what currently happens for single Backorders.


In case the Backorder system is successful in registering a domain for which multiple valid orders had been received, an auction will take place on a dedicated auction portal at Premiumsale.com.

The customers who submitted the backorders will receive an email directly from the auction platform inviting them to register an account to participate in the auction. Auctions are private, so only customers who had previously placed a valid Backorder are invited to participate.

  • Starting Bid: 10.00 USD
  • Bidding: 5.00 USD increments
  • Currency: Only USD at this time
  • Auction Duration: 3 Days - If a bid is placed in the last 2 minutes auctions are then extended by 2 more minutes
  • Proxy Bids: Supported


Upon completion of an auction, the winner has 7 days to pay the auction price. The following payment options are available:

  • Paypal
  • Wire Transfer


Domain-Backorder Commands

The respective API commands to create, manage, and delete backorders through API can be found here:


Download: Backorder Reference with further information and examples.
Download: Backorder Quickstart


Access: Login to the control panel and navigate to Manage Products > Backorder Conduct searches on upcoming expiring domains Place and manage backorders.


Domain Backorder Alerts

Hexonet offers Resellers the possibility of monitoring the domain deletion lists for specific domains, or for domains containing a specific keyword.

To create an alert, login to your account through the Control Panel and navigate to "Manage Products > Backorders > Backorder Alerts". Then just add one or more keywords of your choice, select any additional options you like, and enter the email address where the alert should be sent. Anytime a domain matching the monitored keywords is about to drop, an email notification will automatically be sent so that a Backorder can be placed for the domain in question.


LITE Backorders

Lite Backorders are a cost effective alternative to regular Backorders, allowing Resellers and their customers to catch less important domains at a lower cost. Lite Backorders can be submitted for domains under .COM, .NET, .ORG and .BIZ. They have the following characteristics:

  • Lite Backorders are processed with a lower priority than regular Backorders.
  • In case one of more Backorders exists for the same domain object of a Lite Backorder, the Backorders will always take precedence.
  • In case multiple Backorders are received for the same domain object of one or more Lite Backorders, only the customers that submitted regular Backorders will be invited to the auction.
  • In case multiple Lite Backorders are received for the same domain, and the domain has no valid Backorder requests, the domain is assigned to the customer whose Lite Backorder that was received first, based on the creation date associated with the Lite Backorder in the Backorder system.


Domain Backorder FAQ

Where are HEXONET's domain backorders prices?

Backorder fees are available in the Control Panel under "Manage Products > Backorder > Prices". You can also verify the price to backorder a specific domain by searching for it through the domain search function available on the Hexonet website and control panel, or through the API. Searching and submitting Backorders is free. Fees are only charged in case of successful registration of the Backorder domain. Backorder fees include the cost for the domain's first year of registration.


How does HEXONET recognize when a domain is about to be deleted and how successful is HEXONET at acquiring these domains?

In a few cases, Registries publish deletion-pending lists or make deletion dates available for individual domains through their WHOIS service. For the majority of extensions, though, Hexonet's long experience and advanced internal tools are key to calculating the likely release time of the domains.

Success rate depends on various factors, so an aggregate score is no indication of how good our service would be for the domains each individual customer is going to backorder. We have many happy customers praising our service, and considering we only charge for successful orders the best option for the customer is to test us. In case of popular domains, a smart strategy is always to backorder with multiple providers.


Is it possible to create, manage, and delete backorders through HEXONET's API?

Yes. Resellers can easily integrate the entire management of Backorders in their system through the Hexonet API. Commands can be found here (Domain Backorder Commands). The only function not available through the API is the ability to query pending deletions. This query is massive and is only available via a zipped download on a hourly basis here.


Who is the owner of the domain between the time a backordered domain is acquired by HEXONET and the time the domain is paid for and assigned to user account?

Domains are registered to HEXONET GmbH and is reflected in the owner and admin contact during the transition window. HEXONET is operating as a trustee, which is validated by the sales invoice generated for the winning backorder customer.


What is the command to submit a Lite Backorder?

Besides the limitations described above, LITE BACKORDERs are handled and processed in the same way as regular BACKORDERS.

The only change required when submitting a Lite Backorder through the API is to replaces the CLASS parameter value from BACKORDER to LITEBACKORDER. Eg.:

(REQUIRED) 

COMMAND = AddDomainApplication
CLASS = LITEBACKORDER
DOMAIN = someexampledomain.com

(OPTIONAL) 

AUTH = AUTH code for the new domain name one backorder is successful
OWNERCONTACT0 = contact handle ID of registrant (If not provided the USER will be used)
ADMINCONTACT0 = contact handle ID of the administrative contact
TECHCONTACT0 = contact handle ID of the technical contact
BILLINGCONTACT0 = contact handle ID of the billing contact


What are post-drop Lite Backorder ("Daily Deals")?

It is also possible to use the Lite Backorders service to register recently released .NET and .COM domains at a lower price than regular registrations. This can be very useful for lower tier domains that are generally ignored by dropcatching services.

To take advantage of this opportunity, Resellers can submit Lite Backorders also after the domain's FINALIZATION DATE has passed and until midnight Eastern Time (04:00 UTC on the following day).


How can I get a list of domains that qualify for post-drop Lite Backorders?

The list can be checked in our Control Panel or via the API, using the same command used to get dropping lists for backorders. Qualifying domains will also display the MINFINALIZATIONDATE and MAXFINALIZATIONDATE parameters. 

COMMAND= QueryDomainPendingDeleteList
MAXFINALIZATIONDATE= 2019-05-31 20:26:52 // The current date time in UTC
MINFINALIZATIONDATE= 2019-05-31 16:00:00 // Recommended to be at least 2 hours before the previous start of the time window at 18:00 UTC

Each domain that is returned, can be purchased using the AddDomainApplication command listed above.

Note that Daily deals may not be available right even after the posted FINALIZATIONDATE. Our system will, however, try to grab the domain as soon as it becomes available.


Supported TLDs

Last updated: 23/Oct/2020

gTLDs

  • .abogado
  • .academy
  • .accountants
  • .actor
  • .agency
  • .apartments
  • .archi
  • .art
  • .asia
  • .associates
  • .attorney
  • .auction
  • .band
  • .bar
  • .bargains
  • .bayern
  • .beer
  • .bet
  • .bid
  • .bike
  • .bingo
  • .bio
  • .biz
  • .black
  • .blog
  • .blue
  • .boston
  • .boutique
  • .builders
  • .business
  • .cab
  • .cafe
  • .camera
  • .camp
  • .capital
  • .cards
  • .care
  • .careers
  • .casa
  • .cash
  • .casino
  • .catering
  • .center
  • .charity
  • .chat
  • .cheap
  • .church
  • .city
  • .claims
  • .cleaning
  • .clinic
  • .clothing
  • .club
  • .coach
  • .codes
  • .coffee
  • .college
  • .com
  • .community
  • .company
  • .computer
  • .condos
  • .construction
  • .consulting
  • .contractors
  • .cooking
  • .cool
  • .country
  • .coupons
  • .credit
  • .creditcard
  • .cruises
  • .dance
  • .dating
  • .deals
  • .degree
  • .delivery
  • .democrat
  • .dental
  • .dentist
  • .design
  • .diamonds
  • .digital
  • .direct
  • .directory
  • .discount
  • .doctor
  • .dog
  • .domains
  • .education
  • .email
  • .energy
  • .engineer
  • .engineering
  • .enterprises
  • .equipment
  • .estate
  • .events
  • .exchange
  • .expert
  • .exposed
  • .express
  • .fail
  • .family
  • .fans
  • .farm
  • .fashion
  • .finance
  • .financial
  • .fish
  • .fishing
  • .fit
  • .fitness
  • .flights
  • .florist
  • .football
  • .forsale
  • .foundation
  • .fun
  • .fund
  • .furniture
  • .futbol
  • .fyi
  • .gallery
  • .games
  • .garden
  • .gifts
  • .gives
  • .glass
  • .global
  • .gmbh
  • .gold
  • .golf
  • .graphics
  • .gratis
  • .green
  • .gripe
  • .group
  • .guide
  • .guru
  • .haus
  • .healthcare
  • .hockey
  • .holdings
  • .holiday
  • .horse
  • .hospital
  • .host
  • .house
  • .icu
  • .immo
  • .immobilien
  • .industries
  • .info
  • .ink
  • .institute
  • .insure
  • .international
  • .investments
  • .irish
  • .ist
  • .jetzt
  • .jewelry
  • .kaufen
  • .kim
  • .kitchen
  • .land
  • .law
  • .lawyer
  • .lease
  • .legal
  • .lgbt
  • .life
  • .lighting
  • .limited
  • .limo
  • .live
  • .loan
  • .loans
  • .london
  • .love
  • .ltd
  • .ltda
  • .luxe
  • .maison
  • .management
  • .market
  • .marketing
  • .mba
  • .media
  • .memorial
  • .miami
  • .mobi
  • .moda
  • .money
  • .mortgage
  • .movie
  • .net
  • .network
  • .news
  • .ninja
  • .nyc
  • .onl
  • .online
  • .org
  • .partners
  • .parts
  • .pet
  • .photography
  • .photos
  • .pictures
  • .pink
  • .pizza
  • .plumbing
  • .plus
  • .poker
  • .press
  • .pro
  • .productions
  • .properties
  • .protection
  • .pub
  • .recipes
  • .red
  • .rehab
  • .reise
  • .reisen
  • .rent
  • .rentals
  • .repair
  • .report
  • .republican
  • .rest
  • .restaurant
  • .reviews
  • .rip
  • .rocks
  • .rodeo
  • .run
  • .sale
  • .salon
  • .sarl
  • .school
  • .schule
  • .security
  • .services
  • .shiksha
  • .shoes
  • .shop
  • .shopping
  • .show
  • .singles
  • .site
  • .ski
  • .soccer
  • .social
  • .software
  • .solar
  • .solutions
  • .space
  • .srl
  • .storage
  • .store
  • .studio
  • .style
  • .supplies
  • .supply
  • .support
  • .surf
  • .surgery
  • .systems
  • .tax
  • .taxi
  • .team
  • .tech
  • .technology
  • .tennis
  • .theater
  • .theatre
  • .tickets
  • .tienda
  • .tips
  • .tires
  • .today
  • .tools
  • .top
  • .tours
  • .town
  • .toys
  • .training
  • .university
  • .vacations
  • .vegas
  • .ventures
  • .vet
  • .viajes
  • .video
  • .villas
  • .vin
  • .vip
  • .vision
  • .vodka
  • .vote
  • .voyage
  • .watch
  • .website
  • .wedding
  • .wiki
  • .win
  • .wine
  • .work
  • .works
  • .world
  • .wtf
  • .xn--6frz82g
  • .xn--czrs0t
  • .xn--fjq720a
  • .xn--unup4y
  • .xn--vhquv
  • .xyz
  • .yoga
  • .zone


ccTLDs

  • .ac
  • .ag **
  • .bz **
  • .ca *
  • .cc
  • .ch
  • .co **
  • .fm
  • .fr
  • .io
  • .it
  • .lc **
  • .li
  • .me
  • .mn
  • .nl
  • .nu *
  • .pw
  • .sc **
  • .se *
  • .sh
  • .tv
  • .uk * **
  • .us
  • .vc **


* No auctions. If successful, the domain is assigned to the customer that submitted their backorder first.

** Third Level Domain Backorders are also supported
Retrieved from "https://wiki.hexonet.net/index.php?title=Backorder&oldid=8662"