From HEXONET Wiki
ERRP - Expired Registration Recovery Policy
The Expired Registration Recovery Policy is intended to help align registrant expectations with registrar practices by establishing certain minimum communications requirements and making renewal and redemption of registrations uniformly available in prescribed circumstances. Essentially, formalizing the process of renewal and redemption for all gTLDs.
Rational for the ERRP Policy
- To help prevent unintended non-renewal of domain name registrations, registrars will be required to notify registered name holders of the expiration of their registrations at least two times: approximately one month prior to the expiration date and, again, approximately one week prior to the expiration date.
- All gTLD registries must offer a Redemption Grace Period of 30 days immediately following the deletion of a registration. (Sponsored gTLDs are exempt, and not required to offer a Redemption Grace Period.) During the Redemption Grace Period, the registrant must be permitted by its registrar to restore the deleted registration.
- To promote consumer choice and awareness, registrars must make their renewal and redemption fees reasonably available to registered name holders and prospective registered name holders at the time of registration of a domain name.
- As in the past, registrars may delete registrations at any time after they expire, subject to applicable consensus policies and provisions of the Registrar Accreditation Agreement. However, the ERRP requires that resolution of the domain name be interrupted for a period of time after expiration, but before deletion, of the name to help make the registrant aware of the expiration of its name. Additionally, any parking page hosted by the registrar at the expired domain name must include or point to renewal instructions.
ERRP For Resellers
- All required ERRP notifications must be sent out from the Registrar of Record, therefore, notifications will use the generic email address of firstname.lastname@example.org.
- Resellers can brand these notifications for their own customers through the Control Panel (see Notification Branding below)
At the request of ICANN's At-Large Advisory Committee, on 5 December 2008, ICANN published an ISSUES REPORT on the topic of Post-Expiration Domain Name Recovery. The Generic Names Supporting Organization Council ("GNSO") initiated a Policy Development Process in May 2009, which resulted in the submission of several policy and process recommendations to the ICANN Board of Directors. The ICANN Board adopted the policy recommendations on 28 October 2011, and directed ICANN staff to implement this policy.
A period for public comment on the Expired Registration Recovery Policy opened on 11 October 2012 and closed on 18 November 2012. The period for reply opened on 19 November 2012 and closed on 7 December 2012. ICANN has reviewed the comments submitted, and where appropriate, incorporated suggested modifications into the Expired Registration Recovery Policy.
Resellers are able to brand the ERRP notifications through HEXONET's Control Panel. The instructions are as follows:
- Login to the Control Panel and navigate to MANAGE ACCOUNT > MY SETTINGS > DOMAIN SETTINGS > ERRP EMAIL SETTINGS
IMPORTANT CHANGE: The "FROM" Email-address option is no longer available as the email must be sent out and addressed by the Registrar of Record according to the ICANN policy. Our apologies for this oversight.
Resellers who choose not to configure any of the optionally branding fields, your clients will see a generic email without names, information or links.